When Maureen Amirault purchased her first electric wheelchair in 2020, she had been living with muscular dystrophy for decades. Braces and a cane helped, but walking became too arduous, so she got a chair through a company called Numotion.
The first few months were great. The headrest fell off, but Numotion fixed it in a matter of days.
“That was my expectation moving forward,” said the lifelong Connecticut resident. “But for the past three years, I’ve never been without a repair issue, and I’ve usually had multiple repair issues.”
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About the Author Reprints
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O. Rose Broderick
Disability in Health Care Reporting Fellow
Rose covers disability and mental health, and she helps write STAT's daily Morning Rounds newsletter. Confidential tips can be sent to Rose on Signal at rosebroderick.11.
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